The second-hand marketplace Shoppers Share Anger Over Sizing Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The second-hand shopping app has altered its sizing categories for women's and children's garments without notifying all shoppers about the modification.
Digital Channels Response
Numerous buyers and vendors are posting online stating that platform listings now display a modified sizing category compared to what was initially listed because of the remapping.
Vinted explained the revised method more closely matches other platforms.
They have suggested members to review their products and update the measurements by hand where appropriate, resulting in member annoyance.
Size Classification Changes
Before the change, the sizes had both a single numeric size and a letter, like S/8 or M/10.
The updated approach includes a letter and a range such as S/UK 8-10.
With some products, the measurements have been reclassified - like an L measurement was previously a 12 but now shows as UK 16-18.
User Experiences
A fashion influencer, who produces content about larger sizing, stated the update "complicates both purchasing and selling".
"Rarely do manufacturers list XL as sizes 20-22," the way the service now categorizes.
A different member, from Glasgow, stated items she posted with size 14 tags were showing in the marketplace as measurements 20-22.
"Should someone sized 20-22 purchase these they're going to be very disappointed," she said.
Manual Updates
Another shopper, located in England, said she had been left angered because the modification necessitated personal updates the sizes on "every single listing".
"This situation is especially annoying, as I'm chronically ill and Vinted sales have been crucial for me since losing part of my income," she explained.
Service Background
The service features exceeding 100 million members, including 18 million in the UK.
It has proved a popular alternative versus similar marketplaces including eBay and Depop.
This represents another occasion where an unanticipated change within the service has received backlash: previously, Vinted reversed a change to its shipping options following member complaints.
